Welcome! This page has all of our new survey data listed in one big ‘ol data table. If you hold your mouse over each 2-letter abbreviation in the header row, you will see what that abbreviation stands for from the survey. 5 is good, 1 is bad. Enjoy!

Service Food Visit
Date Order # AAG Score MK FR AT FD DR SS HS AT CL Response? Comments
02/01/22 1404434 15 / 13 / 15 5 5 5 3 5 5 5 5 5 Nope

Chicken salad sandwich was not good.

02/01/22 1402619 15 / 13 / 15 5 5 5 3 5 5 5 5 5 Nope

The turkey and brie was not very good. The cheesecake chimichanga also was not very good. The hercules and crab dip were very good.

02/12/22 1434562 14 / 7 / 15 4 5 5 3 4 5 5 5 Nope

Seth provided gray customer service!!

02/12/22 1434562 14 / 7 / 15 4 5 5 3 4 5 5 5 Nope

Seth provided gray customer service!!

02/22/22 1436091 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope
03/01/22 1438483 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope

I actually ordered for pick up, but the experience, from ordering to pick up is, besides your burgers, is the reason I keep returning. Seth and Katie (I hope I got their names right) are always super friendly and cordial when bringing the food to my car.

03/02/22 1438324 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope

Heat lamps outside were well received on a chilly day!

03/06/22 1438984 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope
03/06/22 1439200 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope

Excellent service and food.

03/07/22 1439296 10 / 7 / 15 5 5 2 5 5 5 5 Nope

I’ve had this Chicken Salad sandwich many times before, so I knew what to expect and I like it, so I ordered it again. However, this time it had whole peppercorns in it, which I do not like and did not expect. Not good! I’m sorry but don’t like the new recipe if that’s what it is. I actually bought 2 because my son also likes the same sandwich and he also did not like the peppercorns. We opened it up and removed them but still left us with a bad feeling.

03/08/22 14 / 15 / 15 4 5 5 5 5 5 5 5 5 Nope

Please let your servers take off their masks! We would like to see their smiles and bring it back to normal! your masks aren’t helping. You know this because you follow the science….. right?!
Also. Watched several people use the same salt, pepper , and ketchup at the bar. When I wiped the ones down at the table they were sticky and the napkin was brown.
Moral of the story…. If you’re not going to clean communal items, then your masks are the least of the issues! Thank you for great food and service!

03/12/22 1440943 15 / 14 / 15 5 5 5 4 5 5 5 5 5 Nope

DeAnna was very attentive.

03/22/22 1441897 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope

Lauren is an excellent server. She is very friendly, helpful, and willing to help me find menu options that work with my diabetes dietary restrictions.
It would be wonderful to be able to order a low-carb, diabetes friendly dinner without having to piece together a meal.

03/25/22 1442953 13 / 12 / 11 4 5 4 3 5 4 4 3 4 Nope
03/31/22 1445351 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope
04/01/22 1445888 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope
04/03/22 1446296 15 / 13 / 15 5 5 5 5 3 5 5 5 5 Nope
04/03/22 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope

Katie was phenomenal!! Friendly, attentive and helpful. My girlfriend (who’s from Harrisonburg) and I both wanted a salad with our chicken parmesan. Unless we overlooked it we didn’t see a side salad listed or at least I didn’t. I asked Katie if there was a small salad available to which she said there’s a side salad. We both ordered that and Katie said she’d make sure it came out first.
My girlfriend said she loves Timberwood (and I do too). This is also one of the very few places my whole family can agree on.
I love the crispy fries, burgers and cheese steak.

I will happily support this local restaurant anytime!

04/07/22 1445975 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope
04/16/22 1449244 15 / 15 / 15 5 5 5 5 5 5 5 5 5 Nope