Welcome! This page has all of our new survey data listed in one big ‘ol data table. If you hold your mouse over each 2-letter abbreviation in the header row, you will see what that abbreviation stands for from the survey. 5 is good, 1 is bad. Enjoy!
| Service | Food | Visit | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Date | Order # | AAG Score | MK | FR | AT | FD | DR | SS | HS | AT | CL | Response? | Comments |
| 09/24/21 | 1403825 | 15 / 14 / 14 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 5 | Nope |
Great “family date” with our 6 year old! Foods so good! LOVE the ranch and taziki |
| 09/26/21 | 1404024 | 15 / 14 / 13 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 5 | Nope |
Well when we first arrived, considering I drove in from Richmond, VA, to meet up with old work buddies, and I am handicap. There were a group of guest with a dog, having there meal. My friend whom I was meeting up with was sitted below them, granted this was the outside patio. When he saw me approach the outside patio, he moved closer to another table, so I didn’t have to struggle to get to him. The guests left shortly after that. 5 minutes later a host came out and told us, we wasn’t allowed to eat outside on the patio, we had to go inside. My friend explained to her, we just saw a table of 4, plus their dog was dining there. She didn’t back down, at all. My buddy asked her, could we drive around to the other side, to park in the curb pick up, and than walk inside, so I didn’t have to do so much walking to get inside. She said no, we asked could she go and speak with the manager, and she did. His answer were okay we can stay. What was mind boggling, ten minutes later, there were 7 others guess came outside and sat at the same patio, we were told we could sat there. Very confusing |
| 09/27/21 | 1404321 | 6 / 7 / 7 | 3 | 2 | 1 | 3 | 3 | 1 | 2 | 3 | 2 | Nope |
Server Megan H started out telling us how “busy” she had been before we arrived and the few times she came back to check on us she shared how “tied” she was. We waited a about 25 minutes for our food, Megan H did not refill drinks when empty. At one point I had to ask another waitress for a drink. I do understand being a waitress is not easy job, but I felt like she didn’t want to be there waiting on us. |
| 10/10/21 | 1407756 | 15 / 10 / 0 | 5 | 5 | 5 | 5 | 5 | Nope | |||||
| 10/10/21 | 1407586 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | Nope | |
| 10/15/21 | 1408928 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | Nope |
Bridget was absolutely wonderful. My wife and I had an excellent dinner. Timberwood is our favorite restaurant and we always recommend you guys to friends and family. Many thanks! |
| 10/16/21 | 1409457 | 15 / 13 / 15 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 5 | 5 | Nope |
Loretta was awesome. Very friendly and attentive to our party of 4. |
| 11/01/21 | 1413051 | 10 / 10 / 14 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | Nope |
Please change the menu occasionally. |
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| 11/07/21 | 1414240 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | Nope | |
| 11/11/21 | 1415192 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | Nope |
Consistent great food and customer service |
| 12/02/21 | 1420203 | 11 / 14 / 12 | 3 | 4 | 4 | 4 | 5 | 5 | 4 | 4 | 4 | Nope | |
| 12/04/21 | 1420541 | 9 / 13 / 9 | 3 | 3 | 3 | 5 | 3 | 5 | 3 | 3 | 3 | Nope |
Food was delicious! Speedy service for curb side pick up. Love being able to pick up and stay in the car! |
| 12/09/21 | 1420612 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | Nope | |
| 12/22/21 | 1424565 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | Nope |
Food is consistently good! Ashley was very friendly and helpful. |
| 12/22/21 | 1424409 | 10 / 11 / 13 | 3 | 5 | 2 | 5 | 5 | 1 | 4 | 4 | 5 | Nope |
First I want to say that the food is always consistent and that is what keeps us coming back. Second I know there is a shortage of severs. |
| 12/22/21 | 1424967 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | Nope | |
| 12/30/21 | 1425669 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | Nope |
The Hamburgers and French fries are always great! I think you do them the Best! And the cauliflower appetizer too! The only thing I really miss is that before Covid, you use to have more items on the dinner menu such as the fish which was a big favorite of my family. So my family has not been back for dinner since Covid but we do still go for lunch whenever we want Burgers and Fries! ⭐️⭐️⭐️⭐️⭐️ |
| 01/01/22 | 1425706 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | Nope | |
| 01/21/22 | 1430179 | 13 / 10 / 0 | 3 | 5 | 5 | 5 | 5 | Nope |
When I placed my online order I asked for two extra roumalade sauces and I only received 1. I know it seems trivial. |
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| 01/22/22 | 1430290 | 15 / 14 / 15 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | Nope |
Ready to have your draft service fully operational! |
